Welcome to VAPEVO

We are delighted to have you among our customers and welcome you to our community. Thank you sincerely for your trust. Below you will find some useful tips for placing your first order or contacting our support if needed.

To get started

Loyalty Program

Earn points with every purchase and redeem them for discounts. Access your points from your customer account.

New Customer Discount

Get 15% off your first order with the code VAPEVO15 (cannot be combined with other discounts).

Wholesale discounts

Automatic discounts apply according to the quantity ordered (per variant). The more you buy, the more you save. Learn more

Delivery

Find the service areas, the delivery times, and the conditions to qualify for free shipping in our shipping policy.

Secure payment

We accept payments by bank card (Visa, Mastercard, CB), via Viva.com and PayPlug, two solutions compliant with European security standards (3D Secure, DSP2, PCI DSS).

New Products

Discover the new arrivals and the latest releases products in our catalog. Stay up to date with the current trends.

You can also

Check our FAQ

Find answers to your frequently asked questions.

Online chat (coming soon)

Chat with your personal support for instant help. Get buying advice and answers to all your questions.

Send a message

Our contact form is a quick and easy way to contact us. Send us your questions and we will answer you as soon as possible

Contact form

If you have not found an answer to your question, use our contact form. For quick assistance, select the options that match your situation: you will be guided step by step according to your request.