Privacy Policy

VAPEVO is committed to protecting the data that customers entrust to it in the exercise of its activity, in particular, the processing of personal data (any data concerning an identified or identifiable natural person) is carried out in accordance with the legislation in force. (EU Regulation 2016/679 and Data Protection Act) and their security is guaranteed by a structured internal system aimed at preventing loss, destruction and damage.

VAPEVO, aware of the fact that the activity carried out with regard to professional customers (companies, companies, individual businesses and legal entities, in any case different from natural persons) may involve, even in a purely incidental manner, the processing of personal data. natural persons acting on behalf of client companies. For this reason, VAPEVO considers it necessary to inform its contact of the methods of processing personal and professional data and of the legal provisions applicable to the processing of personal data in general.

This information is intended to illustrate for what purposes -among others- personal data may be used; how they are managed; the data controllers and the subjects to whom the data could be transmitted for the execution of activities on behalf of VAPEVO (for example to consultants external to the organization), the rights of the interested parties.

 

 

ARTICLE. 1 HOLDER AND RESPONSIBLE FOR THE PROCESSING OF PERSONAL CONTACT DATA

The personal data transmitted will be processed by the holder and data controller, VAPEVO, with head office at PARIS 75008, 10 rue de Penthièvre, having as legal representative Mr. ZHANG Ruoyu.

 

 

ARTICLE. 2 RECIPIENTS OF THE TRANSMISSION OF PERSONAL DATA

For the purposes referred to in point 1 of Article 3 – that is to say to comply with legal obligations or to implement the pre-contractual and/contractual obligations assumed by VAPEVO – personal data transmitted by customers may be communicated to certain categories of recipients who will be able to operate on the data as data controllers. Among these recipients:

1. Delivery companies, postal service, delivery men, intermediary company in the delivery activity, postmen (and all subjects involved, in different capacities, in the product shipping chain)
2. Debt collection companies
3. (Professionals (accountants, external consultants, lawyers, etc.)
4. Public bodies
5. Audit and/or surveillance bodies,
6. Insurance companies (vii) Consulting companies
7. Companies in the same group as VAPEVO

For the purposes referred to in point 2 of Article 3 – mainly commercial and promotional activities – personal data may be transmitted to companies linked to VAPEVO or to third party companies. This transmission can only take place after obtaining the appropriate consent from the customer. VAPEVO uses marketing and commercial analysis service providers (Google Analytics and others), to check the use of these systems, see the cookie management page.

 

 

ARTICLE. 3 PURPOSE OF PROCESSING

VAPEVO will use the personal data transmitted for the following purposes:

The objectives related to the management of the contractual relationship, the provision of services and the supply of goods, in particular:

1. management and execution of contractual relationships and commercial relations
2. execution of accounting and tax obligations
3. the fulfillment of legal obligations (for example: anti-terrorism controls);
4. anti-money laundering controls
5. tax and accounting audits
6. dispute management
7. the provision, support, updating and information regarding the services offered and the goods provided, as well as the functionalities available
8. activation of online services (for example: access to the site https://www.vapevo.com)
9. shipping the agreed goods
10. after-sales activities (such as, for example, return and warranty activities on purchased products)
11. communication with the customer
12. the presentation of targeted advertisements
13. individual product suggestions by email or/and push service
14. newsletter

Purposes linked to the commercial promotion of VAPEVO, in particular:

1. Commercial activities ...
2. promotional activities by e-mail of the activities carried out by VAPEVO., by sending newsletters, etc.

 

 

ARTICLE. 4 LEGAL AND REGULATORY OBLIGATIONS

The processing of personal data by VAPEVO is legal and based on the following legal bases:

- CONTRACT – processing necessary for pre-contractual relations or the execution of the contract (for example the acquisition of personal data intended for the preparation and execution of the commercial contract, the order goods etc.)

- LEGAL – processing necessary for the implementation of the legal obligations to which VAPEVO is subject (e.g. accounting, administration, fight against terrorism, etc.)

- LEGITIMATE INTEREST – processing necessary to pursue a legitimate interest (e.g. combating money laundering, preventing fraud, protecting the strategic interests of companies and their commercial relationships);

- CONSENT – processing carried out following consent provided in an explicit, conscious and informed manner by the data subject (in this case, the VAPEVO customer has given consent for the purposes set out in point 2 of Article 3).

The provision of transmitted personal data is mandatory for the pursuit of the purposes set out in point 1 of article 3. Without this data, VAPEVO will not be able to perform the services and the sales contract.

The provision of personal data for the purposes referred to in point 2 of art. 3 is optional and as such the customer must give consent by signing the form attached to this declaration. The entity and adequacy of the personal data provided will be evaluated from time to time, in order to avoid the processing of personal data not essential to the objectives pursued (in compliance with the principle of minimization of personal data).

 

 

ARTICLE. 5 PROCESSING OF PERSONAL DATA COMMUNICATIONS

VAPEVO's objective is the protection of the personal data of its Customers and for this reason VAPEVO applies the principle of accuracy, lawfulness and transparency.

The Customer is informed that the personal data transmitted will be processed using appropriate tools and procedures to guarantee maximum security and confidentiality, through archives and paper and digital, computer and telematic media.

Communications, containing personal data, between VAPEVO and Customers will be carried out using traditional methods (for example, regular mail, telephone calls with operators) and/or automated (for example, telephone calls without operators) and/or similar (e.g. fax, emails, certified post, text messages).

In any case, the Client may at any time exercise his or her right to object to processing, which, unless explicitly indicated otherwise by the Client, will refer to traditional and automated communications.

 

 

ARTICLE. 6 PERSONAL DATA STORAGE DURATION

Personal information transmitted to VAPEVO is kept, at the time of its acquisition/updating, only for the time corresponding to the purposes of the processing indicated in the previous articles and it will be eliminated at the Customer's request.

 

 

ARTICLE. 7 INTERESTED RIGHTS

The Customer can exercise at any time – by sending a request via the contact form – the following rights:

1. Right of access to the personal data provided (under art 15 of Reg. 2016/679 EU). The Customer has the right to obtain confirmation of the processing of personal data which concerns him, in order to obtain, in the event of an explicit request, information on: • The purposes of the processing • The categories of personal data processed • The recipients to whom personal data will be transmitted • Duration of retention of personal data
2. Right to rectification of personal data provided (under art. 16 of Reg. 2016/679 EU) The Customer has the right to obtain the rectification and/or updating of erroneous, incomplete or obsolete personal data concerning it and to request integration within a reasonable time. The Client may also define general and specific directives relating to the fate of personal data after his own death. If applicable, the heirs of the deceased Client may demand to take the death into consideration and/or make the necessary updates.
3. Right to erasure of personal data provided (in accordance with article 17 Reg. 2016/679 EU) The Customer has the right to obtain the deletion of personal data concerning him in the event that the personal data collected is no longer necessary for the purposes for which they were collected and/processed, as well as in other cases provided for by law.
4. Right to limitation of processing (in accordance with art 18 Reg. 2016/679 EU) The Customer has the right to obtain limitation of processing in the cases provided for by law.
5. Right to portability of personal data (in accordance with art. 20 Reg. 2016/679 EU) The Customer has the right to receive all personal data concerning him in a structured and readable format.

VAPEVO will ensure the effective exercise of the aforementioned rights and the complete satisfaction of the Customer's requests. The Customer, when the conditions are met, has the right to file a complaint, in accordance with the legislation (article 77 Reg. 2016/679 EU) with the national supervisory authority (CNIL – national commission for information technology and freedoms - https: //www.cnil.fr/fr/plaintes).

 

 

ARTICLE. 8 ADDITIONAL INFORMATION

The Customer may revoke consent to the processing of certain data without this being possible:

1. undermine the lawfulness of processing based on consent given before revocation
2. impair the further processing of the same personal data on other legal bases (for example, contractual obligations or legal obligations to which VAPEVO is subject).

VAPEVO specifies that any partial or total omission in providing personal data will result in the partial or total inability to achieve the objectives indicated in this declaration.

The personal data collected will not be transmitted to subjects not expressly identified and/or used and/or processed for purposes and/or treatments different and/or additional to what is described in this information, unless new specific information is made in accordance with the provisions of the law.

 

 

INFORMATION ON THE PROCESSING OF PERSONAL DATA

The information collected on this form is recorded in a computerized file by VAPEVO, located at 10 rue de Penthièvre 75008 Paris. They are kept for the duration of the commercial relationship and are intended to be used by VAPEVO.

In accordance with European Regulation 2016/679 of April 27, 2016, you can exercise your right of access to data concerning you and have it rectified by going to your customer area or via the contact form.